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Explore industry news, insights, and updates from the Operational Excellence Awards.

Henderson Group profits rise on operational efficiency drive

Author: Jed Nykolle Harme

Henderson Group has reported turnover of £1.5 billion for 2025, up 8.7 per cent, with pre-tax profit rising to £76 million. The group credited operational efficiency for controlling rising wage costs.

FinTrU expands compliance teams with over 50 new roles

Author: Jed Nykolle Harme

FinTrU is creating over 50 new jobs in Belfast and Derry through its graduate programme, expanding its KYC and AML teams. The Belfast-headquartered firm supports global banks with compliance and regulatory support services.

Ryanair deploys Google AI to run crew and fleet operations

Author: Jed Nykolle Harme

Ryanair has signed a five-year deal with Google Cloud to deploy AI across crew scheduling and fleet operations. It adds a second cloud provider as Ryanair targets 300 million annual passengers by 2034.

Absence Is an Operational Problem: Why Irish Business Leaders Must Close the Workforce Management Gap

Author: Jed Nykolle Harme

Everywhen research finds 58% of employers report long-term absence as highly or severely damaging to operations, yet only 61% use wellbeing support preventatively, exposing a critical workforce management gap for Irish and UK leaders.

VOYA Operations Team wins Operations Team of the Year – SME at Operational Excellence Awards 2026

Author: Jed Nykolle Harme

Looking back at this year's standout teams, the VOYA Operations Team secured the Operations Team of the Year – SME Award at the Operational Excellence Awards 2026, recognised for disciplined execution, international SKU launches, and global expansion without headcount increase, setting a benchmark as the 2027 cycle approaches. The team demonstrated exceptional operational excellence across fulfillment, international expansion, and business growth. Recognition reflects how SME teams embedding sustainability and continuous improvement drive scalable growth whilst maintaining disciplined resource management, setting benchmarks for 2027.

From Experiment to Advantage: Why Irish Small Firms Must Move Beyond Basic AI to Capture Operational Excellence Gains

Author: Jed Nykolle Harme

An SFA survey of 404 Irish small firms finds only 18% have adopted AI, yet customised AI users report 65% efficiency gains, making the case for strategic deployment an operational excellence imperative.

DP World gains six UK grocery warehouses from GXO

Author: Jed Nykolle Harme

DP World has agreed to acquire six UK grocery logistics sites from GXO, adding two million square feet of warehouse capacity and 2,000 staff. The sites supply Asda, Sainsbury's and the Co-op.

Fero and Bevica link platforms to cut drinks industry admin

Author: Jed Nykolle Harme

Fintech platform Fero has partnered with drinks ERP provider Bevica to automatically sync stock and order data between systems. The integration removes manual admin for drinks businesses managing operational and financial processes.

ClassCover brings Australian booking platform to Irish schools

Author: Jed Nykolle Harme

ClassCover is expanding into Ireland with a €3 million investment, creating 20 jobs and targeting 2,000 Irish schools within three years. The Australian platform replaces manual processes for finding substitute teachers.

MHL Hotel Collection expands with two Dublin Airport hotels

Author: Jed Nykolle Harme

MHL Hotel Collection has acquired the Crowne Plaza and Holiday Inn Express hotels at Dublin Airport from Tifco for an estimated €100 million. The purchase takes MHL to 16 hotels.

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