Lauded for its operational innovation in 2025, Stocktaking.ie powered by RGIS secured the Operational Excellence in Retail Award at the Operational Excellence Awards 2025, recognised for its comprehensive approach to enhancing accuracy, productivity, and customer satisfaction across retail stock management.

Judges praised the organisation’s structured, data-driven methodology, highlighting the deployment of digitisation, proprietary tools, Lean Six Sigma principles, and AI-driven flow plans. By combining technology with disciplined process improvement, Stocktaking.ie optimised workforce management, increased operational efficiency, and delivered measurable service excellence to clients across Ireland.

“This entry impressed our judges with its clear demonstration of innovation and operational rigor,” the panel said. “Stocktaking.ie leveraged advanced tools and statistical insights to improve accuracy and productivity. The combination of Lean methodology, AI-driven planning, and focus on customer outcomes illustrates a strong culture of operational excellence.”

The recognition reflects broader trends across the Operational Excellence Awards, where retail organisations are increasingly distinguished by their ability to integrate technology, process discipline, and workforce engagement. Stocktaking.ie powered by RGIS’s achievement demonstrates how operational excellence frameworks can drive measurable improvements while enhancing service quality and client satisfaction.

Heading into the 2026 awards cycle, Stocktaking.ie powered by RGIS’s achievement reflects the evolving definition of operational excellence in retail to deliver consistent, high-quality outcomes at scale. As expectations continue to rise, who will be the next organisation to set the benchmark for operational excellence this 2026 ahead?

For more information on award categories, past winners, and judging insights, visit the official Operational Excellence Awards website and subscribe to the newsletter for updates and sector insights.