NTT DATA has acquired Alchemy Technology Services, establishing a Global Centre of Excellence in Derry. The acquisition accelerates transformation programmes for insurers worldwide, leveraging Alchemy’s delivery and training model to scale operations and implement advanced solutions in complex insurance environments.

Alchemy’s expertise in specialty insurance markets, including the London Market, enhances NTT DATA’s capability to serve niche and high-value segments. The integration ensures continuity of service while expanding access to AI, automation, and core modernisation tools, positioning the combined entity as a global leader in operational excellence for insurance technology.

The Derry hub consolidates talent development, consultancy, and scalable delivery models, enabling faster deployment of innovative solutions. With a focus on regulatory compliance and client-centric operations, the centre will support insurers in navigating complex, regulated environments efficiently.

Executives at NTT DATA highlighted the cultural alignment between the organisations, reinforcing people-first values, long-term partnerships, and a commitment to operational innovation. The acquisition strengthens global delivery capacity while promoting collaboration, knowledge sharing, and career growth within a structured operational excellence framework.

The transaction underscores Ireland’s growing role as a hub for high-value operational excellence in financial services, demonstrating how local expertise can be scaled internationally to deliver measurable performance improvements.

NTT DATA and Alchemy are set to lead operational transformation in the insurance sector, combining deep market knowledge with technology-driven innovation to meet evolving global demand.

Explore the full story on how Alchemy and NTT DATA are reshaping operational excellence across insurance markets.