Khazna Data Centers, a UAE-based global leader in hyperscale digital infrastructure, has announced the launch of Khazna NexOps, a dedicated, in-house operations organisation designed to deliver a new standard of consistency, responsiveness and operational excellence for hyperscale and AI-era infrastructure according to an International Business Magazine report.

Khazna has transitioned from a vendor-driven operations model to an insourced capability across more than 30 data centres. In less than 12 months, the Khazna NexOps team has expanded from 20 to more than 230 specialists, establishing a unified operating model spanning people, processes, technology and governance whilst maintaining uninterrupted service for customers running mission-critical workloads.

Bart Holsters, Managing Director of Khazna NexOps, stated that in a world where minutes of downtime are unacceptable, operations cannot be an afterthought. "Khazna NexOps is a deliberate investment in accountability, capability and customer experience. By bringing operations in-house, we can deliver more consistent execution, faster decision-making and a service model built around the requirements of the most demanding hyperscale environments," he said.

Khazna NexOps was built to standardise performance and embed measurable quality controls across Khazna's growing portfolio. The company has developed over 5,000 operational documents to support repeatable, audit-ready practices across sites and implemented competency-linked execution, where training, certification and skills assessments are directly tied to work order allocation.

Since building out the team, Khazna has seen measurable improvements across key indicators, including reductions in incident rates, further improvement in power usage effectiveness by 2.3 per cent from already aggressive baselines, and improved training completion through standardised work practices.

View the complete details on Khazna NexOps operations organisation launch in the full article.