Pauline Found is an Emeritus Professor of Lean Operations Management at the University of Buckingham and a Lecturer in Logistics and operations Management at Cardiff University. She is a Fellow of the Chartered Institute of Logistics and Transport (FCILT) and a Member of the American Society of Quality (ASQ). She holds a PhD, MBA, BSc (Hons), BA and a PgD in Env Management. From 2001 until 2013 she was a Senior Research Fellow at the Cardiff University Lean Enterprise Research Centre (LERC), where was part of the Cardiff University Innovative Manufacturing Research Centre (IMRC). Her research on sustainable change was awarded the Shingo Research Award in recognition of an Outstanding Contribution to Knowledge in the field of Operational Excellence for her book Staying Lean: Thriving not just surviving that introduced the Lean Iceberg Model of Sustainable Change. She is the author of numerous books and papers on Lean and Lean and Green. She was President of the International POMS (Production and Operations Management Society) College of Behavior 2009-2011.