Jessica's mission is to help organizations make operations more efficient, customer-centric, and build for scale and innovation. Certified Customer Experience Performance Leader (COPC), Jessica has 15 years of experience in SaaS business operations, working with companies like Google and Salesforce.

In her current role as  Director of Partner Operations, Jessica is a global functional leader that supports the light-speed rapid growth of Salesforce's Channel Business as well as the journey to bring all of Salesforce's partner programs together — delivering even greater value for our trusted partners, and our customers.

Jessica has worked with Salesforce since 2017, joining as a Snr Operations Specialist and has been promoted 3 times in 6 years.